Auto-login in browser extention

michaelmatthews
michaelmatthews
Community Member
in 1Password in the Browser

Whenever I try to open a link using the Safari browser extension I am asked for my 1Password login password, even though I should only have to enter that every four hours. The 1Password app does not ask for it for the same website if I try to log in using that.

Is there a setting I am missing, or a way around this?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @michaelmatthews! 👋

    I'm sorry to hear that 1Password isn't working properly with your browser. It sounds like communication between the 1Password extension in your browser and the 1Password for Mac app has broken down. To fix this please do the following:

    1. Close all open web browsers.
    2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
    3. Double-click on 1Password from your Mac's Applications folder.
    4. Open your web browser.

    If that doesn't work then can you tell me what you see when you navigate to the following:

    1. Open Safari.
    2. Right-click on the 1Password icon in your browser's toolbar and click Settings.

    Is "Integrate this extension with the 1Password desktop app" turned on and do you see a green circle or a different coloured circle?

    -Dave

  • michaelmatthews
    michaelmatthews
    Community Member

    Thanks, Dave. Quitting 1Password seems to have worked. I will monitor this for a while and get back to you should this problem reappear. Michael

  • Dave_1P
    Dave_1P

    @michaelmatthews

    I'm happy that the steps worked. 🙂

    -Dave