Compatibility with TestFlight?

kaylabenson
kaylabenson
Community Member
edited September 6 in iOS

Hi there,

I work for a custom app development company. We've built an app for one of our clients and we use TestFlight for iOS testing. Our client is a 1Password user with the app for iOS. When she tests our builds via TestFlight, she is able to use 1Password to pull in her login information for production builds, just like she would for the live production app (app store version).

About a month ago, the 1Password option stopped showing up in production test builds (it still works perfectly on the production app store app). We exhausted basic troubleshooting to try to figure out why:

  • She's on the latest version of 1Password, TestFlight and our test builds
  • She's on the latest iOS
  • We haven't made any changes on our end (that we're aware of) that would affect this

Are there any other reasons why 1Password would disappear from production test builds via TestFlight? Or perhaps a setting she needs to change in order to use it again?

Thans in advance!


1Password Version: Not Provided
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