Touch ID Setting Greyed Out and Won't Save after 8.10.39 update - easy fix

GiancarloGomez
GiancarloGomez
Community Member
edited September 6 in Mac

Hello,

I see a lot of posts regarding this issue and I was able to fix it on my local install by opening the settings.json file and deleting the following keys.

"security.authenticatedUnlock.appleTouchId": "*****************",
"security.authenticatedUnlock.appleWatchUnlock": "**********"

This file can be found under the following path:

~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password/Data/settings

Please note, the numbers before the com.1password might differ on your system. I made sure I was looking at correct file by opening it in BBEdit and seeing if making a change on 1Password would reflect on the open file. Once I did, I fully quit 1Password ( including on that task bar ), deleted the 2 keys, restarted 1Password and then clicked on the Touch ID and Apple Watch setting and they stuck and new keys with the updated values where saved on the settings.json file.

I hope this helps everyone :-)


1Password Version: 8.10.39
Extension Version: Not Provided
OS Version: macOS 14.6.1
Browser: Not Provided