Help/Support needed for business/family account vs personal/family account

thomarti
thomarti
Community Member
in Business and Teams

My company provides a business / family account but I just got an email asking for a personal/family renewal.

I think this maybe because I had a personal account before my company provided this.

Is there a way to setup a call so I can get this resolved?

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Comments

  • thomarti
    thomarti
    Community Member

    Thru my company I am offered a business account w/a family plan. I have had my "personal" account / family plan for awhile and just received a notice about renewing subscription.

    I would like some help in figuring out what I need to do in order to use the company supplied account.

    1Password Version: 8.10.39
    Extension Version: Not Provided
    OS Version: Mac
    Browser: Not Provided

  • ag_tommy
    ag_tommy

    @thomarti

    Sounds like you're looking for this: 1Password Support - Get a free 1Password Families membership when you use 1Password Business

    To redeem your free 1Password Families membership:

    1. Sign in to your business account on 1Password.com.
    2. Click your name in the top right and choose My Profile.
    3. In the “Claim your free family account” section, click Redeem Now.