Stale request when trying to log in

titusschleyer
titusschleyer
Community Member
edited September 6 in 1Password in the Browser

Hi, I am getting "stale request" when filling in the account info for sites on the www.iu.edu domain. I have seen this error posted in another support request from a few months ago. Relevant info:
1. The stale request error happens both on Chrome and Edge.
2. This started a few weeks ago.
3. The same login works when I type in uname/pw manually.
4. I cleared cookies and cache, behavior persists.
5. I updated 1Password and the extension to the most recent version.
7. I restarted my computer.

Please let me know how else to troubleshoot this. Thanks!
Titus


1Password Version: 8.20.40
Extension Version: 2.27.1
OS Version: Windows 10
Browser: Chrome

Comments

  • titusschleyer
    titusschleyer
    Community Member

    Hi, I am getting a "stale request" error when trying to log in using 1Password extension. I have seen a posting about this error from a few months ago, but could not find an answer. Relevant info:
    1. This started a few weeks ago.
    2. It is happening in both Chrome and Edge.
    3. Typing in the uname/pw combination manually works.
    4. I cleared cookies and cache without success.
    5. I updated both desktop app and extension to the most recent version.
    6. I restarted the computer.

    Please let me know what other troubleshooting steps to pursue. Thanks in advance!
    Titus


    1Password Version: 8.10.40
    Extension Version: 2.27.1
    OS Version: Windows 10
    Browser: Chrome and Edge

  • titusschleyer
    titusschleyer
    Community Member

    Hi, I am getting a "stale request" error when trying to log in using 1Password extension. I have seen a posting about this error from a few months ago, but could not find an answer. Relevant info:
    1. This started a few weeks ago.
    2. It is happening in both Chrome and Edge.
    3. Typing in the uname/pw combination manually works.
    4. I cleared cookies and cache without success.
    5. I updated both desktop app and extension to the most recent version.
    6. I restarted the computer.

    Please let me know what other troubleshooting steps to pursue. Thanks in advance!
    Titus


    1Password Version: 8.10.40
    Extension Version: 2.27.1
    OS Version: Windows 10
    Browser: Chrome and Edge