FEEDBACK - Auto-lock

jfolger
jfolger
Community Member
edited August 16 in Mac

For the love of God, can we have 1P updates NOT reset Auto-lock back to defaults every time? Is this by design? Can I keep this from happening? I keep my Auto-lock set to never, and it seems every update it's back to 10 minutes and I have to spend some time on the browser extension and/or the 1P app to turn it back off. WHY

1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: MacOS 14.6.1
Browser: Safari

Comments

  • Dave_1P
    Dave_1P

    Hello @jfolger! 👋

    I'm sorry that your auto-lock preferences were reset. That definitely isn't normal and I suspect that you might have run into an issue that our developers are aware of and are investigating. So that I can confirm if you're running into this issue, I'd like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    Please send the entire file.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

    ref: dev/core/core#31863

  • jfolger
    jfolger
    Community Member

    RQK-46866-176

  • ag_tommy
    ag_tommy

    Thanks @jfolger

    I followed up with an additional request in your submission email. Kindly reply to me there when you can.

    ref: RQK-46866-176