What happened to desktop client/browser sync? Time delay

fuchsr
fuchsr
Community Member
in Mac

Changed password in desktop client and was confused why I couldn't log in to a website using the browser extensions until I noticed my changes had no synchronized and the browser was still trying the old password. Sync used to be instantaneous and not take minutes. Also see https://new.reddit.com/r/1Password/comments/1evninv/why_is_it_so_slow_recently/

1Password Version: 81039001
Extension Version: 2.27.1
OS Version: MacOS 15.0
Browser: Safari

Comments

  • Dave_1P
    Dave_1P

    Hello @fuchsr! 👋

    I'm sorry that you're not seeing changes to items make it from the desktop app to 1Password in the browser. That behaviour definitely isn't right and I'd like to understand that situation better before I offer advice:

    1. Did the changes eventually appear in the browser extension?
    2. The next time that you don't see changes that you've made in the desktop app appear in the browser extension, can you check to see if you see the changes when you log in to your 1Password account on 1Password.com (in the browser, not the app)?
    3. Are you only seeing the issue on the macOS 15 beta? Do you have any devices running the stable version of macOS 14.6.1 and do you see the issue there?

    I look forward to hearing from you.

    -Dave

  • fuchsr
    fuchsr
    Community Member

    Hi Dave, I just tried again, and this time new and changed entries were synced immediately, just as expected. Don't know what the difference is but I'm glad to see things are working again as they should.

  • Dave_1P
    Dave_1P

    I'm happy that the issue isn't happening anymore. If the issue does come back then let me know and I can help further.

    -Dave