Safari icons not appearing

System
System
in 1Password in the Browser
This discussion was created from comments split from: Safari Extension Not Showing Custom Icons.

Comments

  • maxxitbaby
    maxxitbaby
    Community Member
    edited June 6

    Hey guys,

    once again the 1Password extension in Safari doesn't show the website-icons.
    I've enabled/disables the settings in the extension several times try to fix it but with no luck.
    All my logins have website-icons but Safari never show them.

    Safari:

    1Password entries:

    When will this finally be fixed?

    best

    _1Password Version: 1Password for Mac 8.10.33 (81033001)
    _Extension Version: Version 2.23.3 (22300303)
    _OS Version: macOS 14.5 (23F79)
    _Browser: Safari 17.5 (19618.2.12.11.6)

  • Dave_1P
    Dave_1P

    @maxxitbaby

    I'm sorry that icons aren't showing up in 1Password for Safari. There's a known issue where custom icons may not render properly in Safari that is open in our developer's backlog.

    If I create a new login item for macrumors.com then 1Password automatically fetches a rich icon. As a workaround to the issue, you should be able to remove your custom icon for MacRumors and see 1Password's default rich icon instead.

    -Dave

    ref: dev/core/core#26836

  • maxxitbaby
    maxxitbaby
    Community Member
    edited June 19

    Hey @Dave_1P

    so new release is out but the problem still exists.

    This is very annoying. And the workaround to use auto fetched rich icons ignores the fact that many websites don't have rich icons or they are low-res and ugly.

    When will this finally be fixed?

    -max

  • ag_tommy
    ag_tommy

    @maxxitbaby

    The issue remains open on our end. I do not have a timeline I can share.

  • maxxitbaby
    maxxitbaby
    Community Member

    Hey guys,

    when will this bug get fixed?
    It‘s so annoying.

  • david.m_1P
    david.m_1P

    @maxxitbaby

    I can understand your frustration here, and I'm sorry that there's no news to share regarding this issue at the moment. I'm unable to provide an estimate on when this issue may be resolved, but any fixes will be noted in our release notes:

    I appreciate your patience and understanding in the meantime! Let me know if there's anything else I can help with!

    -David

  • maxxitbaby
    maxxitbaby
    Community Member

    Hey guys,

    we are now 4 releases later and this bug still exists.
    When will it finally be fixed?

  • Dave_1P
    Dave_1P

    @maxxitbaby

    The issue is still open in our developer's backlog. We're unable to provide an ETA on when it'll be fixed. I'm sorry that I don't have any other news to share.

    -Dave

  • maxxitbaby
    maxxitbaby
    Community Member

    Hey guys,

    so a month and several builds later this bug still exists, why?

  • jsinglestein
    jsinglestein
    Community Member

    So annoying. It worked for years and now they can’t figure it out?