cannot empty trash....
I don’t know if this is even really 1password related, but I'm having problems. My backup program (super duper) keeps failing, apparently because there is an item in the trash that can't be deleted. That item is 1PasswordTroubleshooting. When I try to empty the trash it says it can't because the item is in use. But.... it's not. No apps are running. I've tried everything I can find (even emptying the trash in Terminal) but I can't get it to go away. What is this file? How do I get it to not be "in use"??
1Password Version: 7
Extension Version: Not Provided
OS Version: macOS 14.6.1
Browser: Not Provided
Comments
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It sounds like you may have submitted a diagnostic report? The following is from a quick Google search and comes from the Apple support community. It may help. I personally use the Safe Mode option presented when I have something like this pop up.
Trash will not empty. I end up with a win… - Apple Community
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I’ve tried that. I can’t empty the trash in safe mode, or using the terminal commands suggested in the Apple forums. That’s why I came here. Maybe the 1Password people would know why this file is “is use” and impossible to delete??
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Hi @alexroet - I'd like to ask you to send an email to support@1password.com so that we can troubleshoot this further with you. We may need to gather more information about your setup that is best discussed privately.
With your email please include:
- A link to this thread:
https://1password.community/discussion/147970/cannot-empty-trash#latest - Your forum username:
alexroet
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here and I'll make sure that your message reaches the right team.
0 - A link to this thread:
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Thank you!
Your support ticket ID is BRD-41954-282.0
