Deauthorized iPhone Can No Longer Log In, Even with Proper Credentials

rormsby
rormsby
Community Member
edited September 5 in iOS

Hello

Okay

I have an iPhone 12 mini running iOS 17.5.1.

I accidentally deauthorized it from my 1Password.com account.

Now, when i try to log into 1Password app, it doesn't recognize my credentials, even though they work on other devices.

I've tried a recover code
I've tried sending a link from the web app to my phone
I've tried scanning the QCR code from the 1Password.com account with my phone.

All with the same results - doesn't recognize my credentials.

I am at a loss...

Thank you for any assistance.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @rormsby! 👋

    I'm sorry that you're unable to sign in to 1Password on your iPhone. I see that my colleagues have already helped you via email, please continue the conversation there if you need anymore help.

    -Dave

    ref: VBL-25816-573

This discussion has been closed.