Unlink Does not Appear

tonyhunt
tonyhunt
Community Member
edited September 6 in Families

Hi, I have a corporate account for 1Password and took advantage of the free family account. I am retiring from my company, and would like to keep my family account. I logged in and added a credit card to my family account. Per instruction I find online, it says to unlink the account by logging into the corporate account. I do not see an unlink option. Do I need to create a new account and then move my vaults?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: macOS Sonoma 14.5
Browser: safari

Comments

  • ag_tommy
    ag_tommy

    @tonyhunt

    The most common thing is folks look in their personal account for the unlink button. You mentioned you did not see it when accessing your business account. I'd recommend emailing our support team and they can assist you further. To be clear the unlink button is on 1Password.com. It should appear on your profile page. It would not appear in any of the 1Password applications.