1password Question

NEDU
NEDU
Community Member
edited September 6 in Families

Hi
My Father recently passed away and I do not know is 1Password password, I do however have is secret key and username, I really need access to his 1Password to sort things out for my Mom. what optios do I have please.??

Thanks

1Password Version: Not Provided
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Comments

  • ag_tommy
    ag_tommy

    @NEDU

    I'm sorry to hear about your loss.

    Your account password and Secret Key are used to decrypt your 1Password data. Because your privacy and security are our priority, they're stored on your device and are never sent to us.

    Without knowing the account password you would be unable to unlock (decrypt) the data.

    If he created a recovery code for the account, you can also use this to restore account access. Look in your downloads folder for a TXT file named “1Password Recovery Code”:
    Generate and use recovery codes

    • Recovery code use requires being able to access the users email account.