What does outdated vault means?

svenvisser
svenvisser
Community Member
edited September 6 in Business and Teams

Hi,

I must have missed something, but what does outdated vault means? I checked with the team and they are actively using the vault? Is it in an old format? Does it contain items that are never requested?

Greeting,

Sven

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Comments

  • Dave_1P
    Dave_1P

    Hello @svenvisser! 👋

    Thank you for reaching out. To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

    Can you also tell me which version of 1Password, and on which platform, the users are seeing this message?

    -Dave

  • svenvisser
    svenvisser
    Community Member
    edited September 9

    In Watchtower on the website of 1password.

    The users don't see it. Upload function for this post is not working.

  • ag_tommy
    ag_tommy

    @svenvisser

    Hmm, that's odd I'm not seeing any trouble. No worries! Can you email us including a link to this discussion along with the image?

    https://1password.community/discussion/148046/what-does-outdated-vault-means#latest

    Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

  • stuartclowes
    stuartclowes
    Community Member

    It's in the Business Watchtower report. You get zzz next to some vaults, which means they are "outdated". What does "outdated" mean?

  • ag_tommy
    ag_tommy

    @stuartclowes

    Our reports page Create reports in 1Password Business https://support.1password.com/reports/ lists the following for outdated vaults.

    Vault reports update when a team member who has access to the vault signs in to 1Password.com or the 1Password browser extension, at most once every 24 hours.

    Vaults that are out of date will display a ZZZ icon.

    This likely is that one of the team members (who has access to that specific vault) has not signed into 1Password.com recently.

    It appears this will self resolve if any of the members assigned to that vault access 1Password.com and log in. The change may not be immediately reflected.