[Resolved] Windows blocking index.node, can't run
I have Smart App Control enabled on Windows 11, which uses Windows Defender Application Control on the backend and implements a reputation based application control policy.
Lately it has been a bit overzealous blocking apps that it hadn't in the past, so they might have changed some stuff on the back end, but anyway it is blocking "index.node" which is preventing the 1Password desktop app from launching.
It shows this error:
With the main error being:
"Error: An Application Control policy has blocked this file."
In the event viewer log it shows this:
"Code Integrity determined that a process (\Device\HarddiskVolume7\Users[Name]\AppData\Local\1Password\app\8\1Password.exe) attempted to load \Device\HarddiskVolume7\Users[Name]\AppData\Local\1Password\app\8\resources\app.asar.unpacked\index.node that did not meet the Enterprise signing level requirements."
Since the update just came out, and 1Password is a very popular program, I expect the file will get a reputation quickly. But depending on the nature of index.node (it looks like it's an executable judging by the fact that the contents start with MZ), perhaps it would be possible to sign it going forward. Though I understand that might not be possible if it's a packaged third party tool and you don't want to sign files that don't fully originate from you. However I checked virustotal and it seems like the first time it was scanned was today, so it might be a custom compile, not sure, but I'm rambling.
1Password Version: 8.10.44
Extension Version: Not Provided
OS Version: Windows 11 24H2 Preview - 26100.1591
Browser: Not Provided
Comments
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1Password index.node located in 'C:\Users\useraccount\AppData\Local\1Password\app\8\resources\app.asar.unpacked' is no longer signed as of version 8.10.44. In version 8.10.40 the file was digitally signed by Agilebits. Since this file is no longer signed 1Password for Desktop will no longer load. Please sign this file and re-release 8.10.44.
1Password Version: 8.10.44
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided0 -
1Password index.node located in 'C:\Users\useraccount\AppData\Local\1Password\app\8\resources\app.asar.unpacked' is no longer signed as of version 8.10.44. In version 8.10.40 the file was digitally signed by Agilebits. Since this file is no longer signed 1Password for Desktop will no longer load. Please sign this file and re-release 8.10.44.
1Password Version: 8.10.44
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided0 -
1Password index.node located in 'C:\Users\useraccount\AppData\Local\1Password\app\8\resources\app.asar.unpacked' is no longer signed as of version 8.10.44. In version 8.10.40 the file was digitally signed by Agilebits. Since this file is no longer signed 1Password for Desktop will no longer load. Please sign this file and re-release 8.10.44.
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Windows ended up letting me run it within a couple hours after posting.
If it's still blocking, it, try manually initiating an update of the Windows antivirus definitions. You can access the menu for that directly by searching for the 'Run' box in the start menu and pasting in:
windowsdefender://update/Or to manually find that menu, you could search the start menu for "Windows Security" then go to > Virus & Threat protection > look for "Virus & threat protection updates", and below that click "protection updates" > "Check for updates"
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In our case that doesn't work since we have a slightly different security setup. Since the file is located in a user space we don't allow execution unless it is signed by an approved source. Last version of 1Password this file was signed. This version (10.4.44) of 1Password this is not. So hoping they will be able to sign this so that in our environment it will run.
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Hi all.
We're sorry for the inconvenience this has caused. Our Development team have resolved this issue today in 1Password for Windows 8.10.45-2:
We’ve fixed an issue where 1Password could fail to start due to an issue reported by Windows' Device Guard.
— 1Password for Windows Releases
If you installed 1Password yourself, and you can open it at least once, you can update through Settings: How to keep 1Password up to date.
If your company deploys 1Password to your workstation, your IT admin will need to deploy the new version: Deploy 1Password for Mac and Windows
If you installed 1Password yourself, but it won't open at all, you'll need to uninstall 1Password and reinstall it:
- How to uninstall 1Password (don't complete the "To remove your 1Password data" section!)
- Get the 1Password apps to reinstall it.
Should you run into any problems, it'll be best to email us at
support@1password.comso that we can get you individual help.— Grey
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