Authenticator app reset

pmehta2023

Hi,
Not able to login into my account as its asking for 6 digit code and my authenticator app got reset.

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ag_tommy

@pmehta2023

To protect your privacy and security, we're unable to assist with account-specific questions here in the 1Password Support Community. Please send an email from the email address you've used to create your 1Password account to support+forum@1password.com and include a brief description of the trouble you're having.

That said, you may be able to disable the setting yourself. Here's how:

Turn on two-factor authentication for your 1Password account - If you lose access to your authenticator app or security key

If the steps in the link are not fruitful please email the support team at the address above.