Auto-signout doesn't work correct

randersson
randersson
Community Member
edited September 6 in 1Password in the Browser

I've set my auto-signout to 200 minutes, but it signs out after 10 min. or so. It doesn't care at all what I've set my settings to.

1Password Version: Browser
Extension Version: Not Provided
OS Version: Not Provided
Browser: Brave

Comments

  • Dave_1P
    Dave_1P

    Hello @randersson! 👋

    I'm sorry that you're being signed out of 1Password.com sooner than you should be. We've received some reports of this behaviour and our development team is investigating. The next time that the issue occurs, I'd like to ask you to create a console log from 1Password in your browser:

    Attach the console log to an email message addressed to support+forum@1password.com.

    With your email please include:

    • A link to this thread: https://1password.community/discussion/148151/auto-signout-doesnt-work-correct
    • Your forum username: randersson

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave

    ref: dev/b5/b5#28473