Forum Discussion

randersson's avatar
randersson
New Contributor
2 years ago

Auto-signout doesn't work correct

I've set my auto-signout to 200 minutes, but it signs out after 10 min. or so. It doesn't care at all what I've set my settings to.

1Password Version: Browser
Extension Version: Not Provided
OS Version: Not Provided
Browser: Brave

browser extension

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello randersson! 👋

    I'm sorry that you're being signed out of 1Password.com sooner than you should be. We've received some reports of this behaviour and our development team is investigating. The next time that the issue occurs, I'd like to ask you to create a console log from 1Password in your browser:

    Attach the console log to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave

    ref: dev/b5/b5#28473