Payment Autofill with Privacy.com Not Working

Geoff12889
Geoff12889
Community Member
edited September 6 in 1Password in the Browser

The payment autofill feature with Privacy.com is not working. Selecting a credit card field brings up the usual 1Password dialogue box, with the top option being to create a new Privacy.com credit card. Selecting that option takes you to the next screen where you can rename, set spending limits, etc. But clicking "Create & Fill" does not work, it stays on the same screen even after repeatedly pressing "Create & Fill." I thought this could possibly be because I also had the Privacy.com extension installed, but even after disabling it, this issue persists.

macOS Sonoma 14.6.1 (23G93)
Safari Version 17.6 (19618.3.11.11.5)
Firefox Version 130.0 (64-bit)
Website effected: Multiple (most recently https://fontlab.onfastspring.com/)
1Password for Mac 8.10.44 (81044034)
1Password Safari browser extension version 8.10.44.34 (81044034, on STABLE channel)
1Password Firefox browser extension version 2.27.1 (22700103, on STABLE channel)

1Password Version: 8.10.44
Extension Version: 8.10.44
OS Version: macOS 14.6.1
Browser: Safari 17.6

Comments

  • EvonG1P
    EvonG1P

    Hello, @Geoff12889. Thank you for reaching out. I'm sorry about the issue you experienced with 1Password in the browser.

    I tested the Privacy.com feature on my end but haven't been able to recreate an issue. To confirm, did the problem happen on both browsers? Does restarting the 1Password desktop app and your browsers improve the behaviour?

    -Evon