Chrome extension says "Loading..." for an inordinately long time

casarodante
casarodante
Community Member
edited September 9 in Browsers (Edge, Chrome, Firefox, etc.)

I am using the Chrome (Version 128.0.6613.120 (Official Build) (arm64)) extension (1Password browser extension version 8.10.44.34). When I click on the 1Password icon in the bar, it takes around 10 seconds to open up the window but sometimes less, sometimes never. I am running macOS beta 15.1. What can I look at? This seems to have started fairly recently.

1Password Version: 8.10.44
Extension Version: 8.10.44.34
OS Version: macOS 15.1
Browser: Chrome

Comments

  • Dave_1P
    Dave_1P

    Hello @casarodante! 👋

    Thank you for the report! When using betas of macOS I recommend that you also use the beta version of 1Password in the browser (and the desktop app) so that you receive access to fixes that might be relevant to the beta more quickly.

    Can you try 1Password in the browser Beta 8.10.46-1 to see if that makes a difference? You can find instructions on using the beta here:

    I look forward to hearing from you.

    -Dave

  • casarodante
    casarodante
    Community Member

    OK. I have installed the beta. It opened up very fast but that is only with two tries. I will keep at it and keep a mental score,.

  • Dave_1P
    Dave_1P

    @casarodante

    I'm happy that the beta helps, let me know if the issue returns. 🙂

    -Dave