If I lose my passkey and my trusted devices, can I recover my account?

b36411
b36411
Community Member
in Unlock with passkeys

I'm trying to wrap my head around how the recovery code process works. If I lose both my passkey and access to my trusted devices, can I use the recovery code along with identity verification (email) to regain access to my account?

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Comments

  • Dave_1P
    Dave_1P
    edited September 17

    Hello @b36411! 👋

    Thanks for the question! That's correct, if you lose access to your passkey or to all of your trusted devices (or both at the same time) then you can use your recovery code to recover access to your 1Password account. You'll need to verify the recovery using the email address associated with your 1Password account. You can read more here:

    I do recommend adding as many trusted devices as you can to your 1Password account so that you can use them to access your account or grant access to your account to another device.

    -Dave

  • b36411
    b36411
    Community Member

    That's great to know, thanks again Dave!

  • Dave_1P
    Dave_1P

    I'm happy to help. 😊

    -Dave