Clicking "Restart Now" does nothing after update

snowy
snowy
Community Member
edited September 16 in Mac

so i have encountered this on the last few upgrades. The restart doesn't work. I end up have to click Later. And force the update or restart 1Password altogether.

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Comments

  • Dave_1P
    Dave_1P

    Hello @snowy! 👋

    I'm sorry that the "Restart Now" button isn't working. So that the team and I can investigate this further, I'd like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    Please send the entire file.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave