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Forum Discussion
Clicking "Restart Now" does nothing after update
so i have encountered this on the last few upgrades. The restart doesn't work. I end up have to click Later. And force the update or restart 1Password altogether.
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1 Reply
- 1P_Dave
Moderator
Hello snowy! 👋
I'm sorry that the "Restart Now" button isn't working. So that the team and I can investigate this further, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/148306/clicking-restart-now-does-nothing-after-update#latest
- Your forum username:
snowy - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
