Chrome Native Messaging Issue

gsalatino
gsalatino
Community Member
edited September 17 in 1Password in the Browser

We specify an allow list to use the native messaging in Chrome. We have a user who has the 1password desktop app and the extension installed all on the latest versions and keeps getting this error.

💫 Looking for desktop app com.1password.1password7\nINFO 2024-09-16T17:40:01.963 📤 Sending message to native core <3925146875>\nINFO 2024-09-16T17:40:01.964 Desktop app port disconnected. Error: Access to the native messaging host was disabled by the system administrator.

What is the native messaging host for 1password that we would need to add to the allow list in Chrome for this to work?

1Password Version: 8.10.44
Extension Version: 8.10.44.34
OS Version: macOS 14.4.1
Browser: Chrome

Comments

  • EvonG1P
    EvonG1P

    Hello, @gsalatino. Thank you for reaching out.

    So that I can take a closer look at the issue you are experiencing, I would like to request that you send us some information to support+forum@1Password.com. With your email, please include the following:

    1. Open Chrome. Paste chrome://policy into the address bar and press the Enter key.
    2. Click the Export to JSON button at the top and share that file with us in your email.

    Please do not post the file to the forum. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and make sure it has gotten to the right place. Thank you!

    -Evon

  • gsalatino
    gsalatino
    Community Member

    UZM-51772-751

  • Dave_1P
    Dave_1P

    @gsalatino

    Thank you for posting the Support ID! One of my colleagues will send you a reply via email as soon as they've finished reviewing the information that you sent in. Please continue the conversation there.

    To prevent duplication of efforts, I've closed this thread.

    -Dave

    ref: UZM-51772-751

This discussion has been closed.