The plugin does not work on the Hydroone login site

osyras
osyras
Community Member
in 1Password in the Browser

Hello,

I've noticed that for the past month or two, the HydroOne site (https://www.hydroone.com/login?EC=) recognizes my username, but it prompts me to create a new password every time, as if the password field is no longer linked to the username.

Is there a way to resolve this issue?

Thank You
Danny

1Password Version: 1Password for Windows 8.10.45 (81045002)
Extension Version: 8.10.46.26
OS Version: windows 11
Browser: firefox or Chrome

Comments

  • EvonG1P
    EvonG1P

    Hello, @osyras. Thank you for writing in. I'm sorry about the issue you encountered with 1Password.

    I've done some testing on my end and have been able to recreate the same behaviour. I've filed an issue with our development team and added you as an affected user to our internal reporting.

    In the meantime, I'd suggest dragging-and-dropping the password from the 1Password extension pop-over in your Login item to the password field.

    I hope that helps.

    -Evon

    ref: dev/core/core#31601