Passkeys have ceased working in Firefox

Philippe23
Philippe23
Community Member
edited September 29 in Android

Passkeys ceased working in the 1Password Android Beta on Firefox. (Only the Google passkey prompts are displayed.)

Downgrading to the non-Beta (8.10.46 [81046023]) and they're working again.

Unfortunately, I don't know exactly what the beta version was, because I'm off it now.

1Password Version: 8.10.46
Extension Version: Not Provided
OS Version: Android 14
Browser: Firefox 130.0.1

Comments

  • Dave_1P
    Dave_1P
    edited October 8

    Hello @Philippe23! 👋

    I'm sorry that signing in with a passkey isn't working with the beta version of 1Password on your Android device. If you're willing, can you try the latest version of the beta (8.10.48-17) to see if you encounter the issue there?

    If you do then I'd like to ask you to create a diagnostics report from your Android device:

    Sending Diagnostics Reports (Android)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    Please send the entire file.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

  • Philippe23
    Philippe23
    Community Member
    edited October 11

    Seems fixed in latest beta: 1Password for Android 8.10.48 (81048017)

    🎉

  • GreyM1P
    GreyM1P

    @Philippe23 – That's good news! Keep an eye on things and let us know if you run into any trouble.