1Password Update fail

dj56
dj56
Community Member
in Business and Teams


Do I need to do an exclusion for this? We use Microsoft Defender as our AV. Would the exclusion be an AntiVirus exclusion or a Defender Firewall exclusion?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @dj56! 👋

    I'm sorry that 1Password isn't updating properly on your Windows PC. Can you try the steps in this article to whitelist 1Password in your security apps:

    Once you've whitelisted the files, try to update 1Password again. If that still doesn't work then can you tell me what version of 1Password for Windows, and what version of Windows itself, you're using?

    -Dave

  • dj56
    dj56
    Community Member


    Ok, in Intune - Endpoint Security - AntiVirus - I created a new AntiVirus Exclusion and added the paths in the screenshot above. Is that the correct steps and paths that need to be excluded?

  • GreyM1P
    GreyM1P

    @dj56 – This looks correct, and matches our guidance in the article. Let me know if that helps with updating or if you run into any further trouble.