"no items to show" in browser even with exact url match

tetrabit
tetrabit
Community Member
edited October 7 in 1Password in the Browser

I have a 1password login item with URLs https://admin.mentava.com/login/ and https://admin.mentava.com/signup/ . Both URLs have "AUTOFILL BEHAVIOR" set to "Fill anywhere on this website".

When my Firefox browser is at https://admin.mentava.com/signup/ , the 1password thingy for the username field says "no items to show" when I hover or click on it.

When I am at https://admin.mentava.com/login/ , the correct item shows.

Why does the 1password browser extension not show the item at the signup page?

1Password Version: 1Password for Windows 8.10.46 (81046026)
Extension Version: 1Password browser extension version 8.10.46.26
OS Version: Windows 11 Home, version 23H2, OS build 22631.4169
Browser: Firefox 131.0, 64-bit

Comments

  • EvonG1P
    EvonG1P

    Hello, @tetrabit. Thank you for the question.

    1Password in the browser detects clues in the website's code to determine what to autofill in fields. Since this is a registration form, the 1Password extension offers emails from Identity items instead. Here's a screenshot for reference:

    I hope that helps.

    -Evon

  • tetrabit
    tetrabit
    Community Member

    Thanks.

    Does 1Password support using credentials from a login item to fill in a registration form? Lots of times I create login items in 1Password before doing the registration in the browser.

  • EvonG1P
    EvonG1P

    @tetrabit,

    An Identity item should be suggested if the 1Password extension detects clues specific to creating/signing up for a new account in a field. Otherwise, it could offer your Login item if the website URL matches.

    -Evon

  • tetrabit
    tetrabit
    Community Member

    Thanks.

  • EvonG1P
    EvonG1P

    You're welcome, @tetrabit. Let me know if there's anything else I can help you with.

    -Evon