Autolock not available in current desktop environment

tonyd999
tonyd999
Community Member
in Linux

Any fix when using wayland ???
was working before upgrade to latest Ubuntu Release: 24.04 Codename: noble

Operating System: KDE neon 6.2
KDE Plasma Version: 6.2.0
KDE Frameworks Version: 6.6.0
Qt Version: 6.7.2
Kernel Version: 6.8.0-45-generic (64-bit)
Graphics Platform: Wayland
Processors: 2 × Intel® Celeron® 6305 @ 1.80GHz
Memory: 11.5 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics
Manufacturer: LENOVO
Product Name: 82H9
System Version: IdeaPad 3 17ITL6

1Password Version: Linux 8.10.46
Extension Version: 8.10.46.26
OS Version: linux
Browser: all

Comments

  • NerdwaveNick
    NerdwaveNick
    Community Member

    Hey,

    I'm currently running arch with awesomewm as window manager. I'm trying to use the 1password desktop app, but it doesn't allow autolocking.

    "Your current environment does not support Auto-lock. 1Password will not lock when your computer is idle."

    How can this be taken care of? There's no further detail given, so I do not know which conditions need to be fulfilled.

    1Password Version: 8.10.34
    Extension Version: Not Provided
    OS Version: Linux 6.9.5-arch1-1
    Browser: Not Provided

  • AliH1P
    AliH1P
    edited October 11

    Hey @NerdwaveNick, thanks for reaching out.

    I see that you've also contacted us via email and one of my colleagues has responded to you.

    Let's continue the conversation over there!

    Ali

    ref: https://agilebits.cerb.me/profiles/ticket/ZTD-26394-194/conversation

  • solarizde
    solarizde
    Community Member
    edited October 11

    Same issue here - why keeping helpful conversation like this in a private ticket chat? Could you elaborate what is neccessary to have to locking again? Running KDE Plasma 6.1

    Thanks

  • Dave_1P
    Dave_1P
    edited October 11

    @solarizde

    If someone opens both a thread and a forum conversation at the same time then we usually continue the conversation via email since the team is able to pull up account information and request things like diagnostics reports in an email ticket.

    That being said, I understand that you're also seeing a message that auto-lock is not available on your Linux device. Can you tell me what window manager you're using? Is it KWin or something else?

    -Dave

  • solarizde
    solarizde
    Community Member
    edited October 11

    Using default Plasma 6.1.5 with kwin.

  • solarizde
    solarizde
    Community Member
    edited October 11

    Even on the latest: 1Password for Linux 8.10.48 (81048017)

    I still get the message that it is not available on my system.

    The weird thing is, if I lock my system intentional with META-L 1password is locked, when I relogin I need to enter a system password. But if I just wait until the screensaver kicks in, it stays unlocked.

    Would be great to get the informaiton you found in the ticket, I can imagine it is not very helpful if every sole user with the problem need to create a new personal ticket?

    My guess - Wayland. 1password still is not easy on wayland only systems.

    KDE Plasma Version: 6.1.5
    KDE Frameworks Version: 6.5.0
    Qt Version: 6.7.2
    Kernel Version: 6.11.0-102007 (64-bit)
    Graphics Platform: Wayland
    Processors: 20 × 13th Gen Intel® Core™ i7-13700H
    Graphics Processor: Mesa Intel® Graphics

  • DenalB
    DenalB
    Community Member
    edited October 11

    I got the same message. I'm trying out EndeavourOS with Cinnamon 6.2.9 installed.

    Also, when unlocking 1Password and typing in my 2FA code, the following error appears:
    1Password was unable to save your two-factor token.

    I used EndeavourOS with latest Gnome for some weeks, and it worked without issues. What could be the issue here?

  • DenalB
    DenalB
    Community Member
    edited October 11

    Also, when unlocking 1Password and typing in my 2FA code, the following error appears:
    1Password was unable to save your two-factor token.

    Issue was solved. For more information, read:
    https://1password.community/discussion/comment/719442/#Comment_719442

    But I still get the message, that auto-lock is not supported.

    What can I do, to get this working?