OpenAI.com OPT autofill

tb582
tb582
Community Member
edited October 11 in 1Password in the Browser

I have my openai (chatgpt login) saved in 1pass as I sign in with google ... I also have my OTP code on that same entry but I can't get auto-complete or the 1pass dropdown to fill in the OTP.

1Password Version: Not Provided
Extension Version: 8.10.46.26
OS Version: 14.6.1 (23G93)
Browser: firefox

Comments

  • Dave_1P
    Dave_1P

    Hello @tb582! 👋

    Thank you for reporting the issue. It looks like our team has been able to intermittently reproduce this on our end and an internal work item is open with the development team to get this fixed in a future update to 1Password. For the time being, you can copy your one-time password from 1Password and paste it into the field on the page.

    To help us get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:

    1. Open the website in question until you can see the 2FA field that you're referring to.
    2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.

    Attach the resulting JSON file to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

    ref: dev/core/core#29716

  • tb582
    tb582
    Community Member

    Done.

    JFD-76451-782

  • Dave_1P
    Dave_1P

    @tb582

    Thank you for posting the Support ID! One of my colleagues will send you a reply via email as soon as they've finished reviewing the page structure. Please continue the conversation there.

    -Dave

    ref: JFD-76451-782