1Password not recognizing Barclays website

wzamites
wzamites
Community Member
in 1Password in the Browser

https://cards.barclaycardus.com/ likes to "Remember username" by default. 1Password only recognizes the username and password fields as valid if the username has not been remembered. If the username is remembered, and the only thing left to populate is the password field, 1Password does not recognize it and I need to copy and paste the password, or click "Log in as a different user" to get both the username and password fields to show up.

1Password Version: 8.10.46
Extension Version: 8.10.46.26
OS Version: MacOS Version 15.0.1 (24A348)
Browser: Chrome

Comments

  • EvonG1P
    EvonG1P

    Hello, @wzamites. Thank you for reaching out.

    I'm sorry about the trouble. Our development team is tracking an issue on the https://cards.barclaycardus.com/ website where the password won't autofill if the username is cached. I've added you as an affected user to our internal reporting.

    In the meantime, I'd suggest unchecking the Remember username box before signing in or using the drag-and-drop feature from the 1Password extension pop-over.

    I hope that helps.

    -Evon

    ref: dev/core/core#32665

  • esquared
    esquared
    Community Member

    I'm also experiencing the same issue. Any progress?

  • david.m_1P
    david.m_1P
    edited January 2

    @esquared

    Thanks for letting us know that you are experiencing this issue as well. I don't have any updates to share at this time, but I've let the team know about your experience with the 1Password extension on the Barclays website as well.

    -David

    ref: dev/core/core#32665

  • SamX
    SamX
    Community Member

    Hello, is there an update on this bug?

  • EvonG1P
    EvonG1P

    @SamX,

    I don't have updates to share regarding this issue. I've shared with our development team that you also encounter this problem.

    -Evon