What happened to autologin?

gveres
gveres
Community Member
edited November 12 in 1Password in the Browser

I have been using 1Password for years, but I have noticed that one really great feature seems to have gone away.

I use 1Password as my short cut manager for websites. On windows, I hit Ctrl-Shift-space to bring up 1password. I type a few characters for the site I want to go to and hit enter to bring up that site.

Back in the day, this used to bring up the site, autofill the information and automatically submit on the login page so that it would take me directly to the logged in site.

Now all it does is open up the sign in page and if there are multiple entries for that site, it pops open the list of credentials. If there is only one credential for the site, it does nothing, it just sits there on the login page.

I can't see any setting that affects this. The closest seems to be under Auto-type, there is a submit automatically with auto-type and that is enabled. (I don't know what auto-type is)

1Password Version: 8.10.46
Extension Version: 8.10.46.26
OS Version: Windows 11
Browser: Chrome

Comments

  • EvonG1P
    EvonG1P

    Hello, @gveres. Thank you for reaching out.

    We've recently released the Auto-type feature to the 1Password for Windows app to fill logins into desktop apps, terminals and webpages. Auto-type for Windows automatically inputs the username and password for single-page login forms and even copies your 2FA to your clipboard to paste if required by the service you are signing into. Here's more information: Use Auto-Type in apps and browsers on your Windows PC.

    If you'd like to revert to the Open in browser behaviour, uncheck the Show auto-type action in Quick Access under the General settings for the 1Password desktop app. If you prefer to leave Auto-type checked and continue using Open in browser, use the Alt + Enter keyboard shortcut on your Login item to open it in the browser.

    I hope that helps. Let me know if you have any questions.

    -Evon

  • gveres
    gveres
    Community Member

    Hi @EvonG1P

    Thanks for explaining the auto-type. I fear that I threw you off the real issue by mentioning Auto-type.

    My setting for using auto-type is turned off. My default action when I bring up the Quick Access is to open in browser.

    My issue is that when I do this, 1Password does not fill in the user name and password fields, nor does it automatically submit the login form. It used to - maybe years ago?? But it does not now.

    I miss that feature. It is much less helpful now. It brings up the correct webpage, but it just doesn't take the next step of automatically filling in the credentials that I selected in Quick Access.

  • EvonG1P
    EvonG1P

    @gveres,

    Thank you for your reply. I've done some testing on my end but haven't been able to reproduce the same behaviour.

    So that I can take a closer look at the issue you are experiencing, I would like to request that you send us some information to support+forum@1Password.com. With your email, please include the following:

    1. First, please recreate the issue you are experiencing.
    2. Generate a diagnostic report from the 1Password app and the 1Password extension using the steps here -> How to send a 1Password diagnostics report
    3. Attach both files to your email.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

    -Evon

  • gveres
    gveres
    Community Member

    will do.

  • Dave_1P
    Dave_1P

    Thank you! The team will keep an eye out for your email. 🙂

    -Dave

  • gveres
    gveres
    Community Member

    After much back and forth with support, I think we finally figured out what happened to Autofill and Autosumbit.

    Since I have been using 1Password for well over a decade, I have many entries that go through redirects from the URL stored in the 1Password entry to the final "new" login page.

    It seems that as soon as the site redirects to a different page than was originally asked for, 1Password gives up on autofill.

    I was able to figure this out using unity.com. I created a new login entrying with unity.com and it was autofilling and autosubmitting like a champ because it used this URL:
    https://id.unity.com/en/conversations/3afa00c5-408b-4ee7-b75c-5f8a942821e1018f

    notice the GUID that is part of the URL. While that GUID was active and hadn't expired, unity.com would accept that as the login url. But, that GUID as since expired, resulting in a "sorry that link isn't valid" and the login entry stopped working a couple days after I created it.

    I then took a look at my original unity.com login entry that takes me to the login screen but doesn't autofill. It uses https://id.unity.com as it's website url.

    When I go to that url, unity then creates a new session and redirects me to a url that includes the GUID for the session, but because there was a redirect, 1Password bailed on autofilling.

    To be clear, 1Password still works in that once I click on the username field, I can fill in the values and if there is only one entry for that site it will autofill. But that's not the best experience because that autofill and autosubmit have been lost due to the redirect.

    I tested this on other sites too. For instance, EasyWeb is another one where autofill will never work apparently because EasyWeb starts with a URL like this: https://authentication.td.com/uap-ui/?consumer=easyweb&locale=en_CA#/uap/login
    and then goes through 5 or 6 redirects, only to come back to the same URL, so I can't even update my 1password entry to the final url to get autofill working.

    Is there a technical reason why autofill breaks once a redirect happens?

    I can see that you might not want autofill to happen with a redirect just in case the site has been hacked and the hackers are redirecting to some harvesting site. But I could imagine that you could verify the domain and if the domain still matches the original domain and the certificate is valid for that domain, you are safe to autofill.

  • Dave_1P
    Dave_1P
    edited November 12

    @gveres

    I recommend that you continue the conversation with our support team via email. Please check your inbox for the team's latest email, you can reply to that email and one of my colleagues will get back to you as soon as possible.

    To prevent duplication of efforts, I'll close this thread.

    -Dave

    ref: DAM-64771-873

This discussion has been closed.