Why in some websites 1password doesn't automatically fill ,y login details ?

ronen

I see instead my e-mails addresses in a popup menu instead of 1 P login details to fill
Thanks.

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1Password Version: 1Password for Mac 8.10.46 (81046026)
Extension Version: Not Provided
OS Version: 15.0.1 (24A348)
Browser: Safari

Dave_1P

Hello @ronen! 👋

It looks like you still have Safari's built-in filling options turned on and that's conflicting with 1Password in Safari. You can turn them off by following these steps:

• Turn off the built-in password manager in your browser

Let me know if that doesn't work.

-Dave

ronen

Thank you !
it seems ok now.

Another question please : Sometimes 1Password is filling only my username and not the login's password. How can I update 1password to fill all login details ?

Also I don't understand why there is 2 1pssword options in the popup menu ? Thanks.
Ronen

EvonG1P

@ronen,

On behalf of Dave, you're welcome. I'm glad to hear that it's working as expected. You mentioned:

Sometimes 1Password is filling only my username and not the login's password. How can I update 1password to fill all login details ?

May I ask which websites are you experiencing this on?

Also I don't understand why there is 2 1pssword options in the popup menu ? Thanks.

I'm sorry for the inconvenience. This is a known issue that our development team is currently investigating. I've added you as an affected user to our internal reporting.

-Evon

ref: dev/core/core#33307

ronen

Thank you.
Quote : " May I ask which websites are you experiencing this on? " ....
Unfortunately not in English language .

EvonG1P

You're welcome, @ronen.

If the website isn't in English, there's a possibility that 1Password can still Autofill. Should the website be publicly accessible, I'm more than willing to test it and share my results. Let me know. 🙂

-Evon

ronen

@Evon this website isn't filling password by 1Password.

https://www.meuhedet.co.il/en/

I have attached some print screens with order numbers.

Although in the 1P Safari's extension all data exist ( And OK By using this website on my iPhone with 1P iOS version ) Here in macOS the password doesn't filled .

EvonG1P

Hello, @ronen.

Thank you for your reply. I've reviewed the website's page structure, and the password field is labelled as a new password entry. As a result, 1Password suggests a new password instead. We filed an issue for our development team to determine if we can improve 1Password for this page.

In the meantime, I recommend using the drag-and-drop feature from the 1Password extension pop-over.

I hope that helps.

-Evon

ref: dev/core/core#17109

ronen

Hi Evon.
Thank you very much for your reply.
Very appreciated.
Ronen.