1Password locks 10 seconds after unlocking it

Affecting me on high performance screen sharing.

timmattison

Thank you for reaching out. Can you clarify the issue that you're running into a little further? Specifically:

1. Which version of 1Password are you using: Find the version numbers for 1Password and your operating system
2. How quickly does 1Password lock? In less than 10 seconds like the original poster?
3. Are you using high performance screen sharing? Can you reproduce the issue if you switch to using standard screen sharing?

-Dave

Has this been resolved? I am running into this too on two machines.

dicarsio

Thank you for answering those questions. If you can reproduce the issue while using standard mode then you might be running into a slightly different issue. So that I can confirm this and investigate further, I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/148744/1password-locks-10-seconds-after-unlocking-it
• Your forum username: dicarsio
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

1P_Dave, thanks, please see below:

1. 1Password locks in less than 10 seconds after unlocking it.
2. it is reproducible in both standard and dynamic screen sharing modes.

dicarsio

I'm sorry that you're also running into the issue and that the steps shared for a potential workaround didn't work for you. Can you clarify the following:

1. What specific symptoms are you seeing? Is 1Password locking too quickly? Or not locking when expected?
2. Can you reproduce the issue if screen sharing is set to "Standard" screen-sharing?

-Dave

ref: dev/core/core#26064

1P_Dave I'm having the same issue. It doesn't matter if I have the dynamic option enabled or disabled. Seems to have started when I got the Sequoia update (the older MacOS version didn't have any issues).

Also tried your steps of disabled/switching disabling dynamic, etc. and nothing works. Had to disable the auto-locking which is a significant security issue.

Can you please let us know what's the priority on this bug? This is a security issue, should be prioritized over features imo.

Thank you