Wanting to generate a password a place it isn't needed

Hikingnana
Hikingnana
Community Member
edited October 25 in 1Password in the Browser

I use Quickbooks online for our small business. When I am entering an item number in a field on a sales receipt, 1Password wants to create a password and save it for that field. It didn't used to do that until recently, and it is pretty annoying to have to keep telling 1Password "no." I think there is probably a setting to help me overcome this, but I don't know what it is. Where I really do want a Password or one updated, then I do want it to ask me. Thoughts.

1Password Version: 7.9.11
Extension Version: 8.10.48.25
OS Version: Mac OS 15.0.1
Browser: Chrome

Comments

  • EvonG1P
    EvonG1P

    Hello, @Hikingnana. Thank you for reaching out. I'm sorry about the issue you're encountering.

    Since I cannot access this webpage, I’d like to request that you send me some information to support+forum@1Password.com. With your email, please include the following:

    1. Navigate to the page exhibiting the behaviour.
    2. Right-click the problematic field and select 1Password - Password Manager > Help > Collect Page Structure.
    3. 1Password will save a .json file to your "Downloads" folder.
    4. Attach the file to your email.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

    -Evon

  • Hikingnana
    Hikingnana
    Community Member

    Thank you, Evon.

    Support ticket # - KSL-23698-944

  • EvonG1P
    EvonG1P

    @Hikingnana,

    You're welcome. I've located your support ticket, and we will contact you as soon as possible about this issue. Let's continue the conversation there. I'm closing this thread to prevent duplication of effort. 🙂

    ref: KSL-23698-944

This discussion has been closed.