Hi, I am having trouble saving passkeys on my Pixel 9 Pro (Android 15). The save button is inaccessible as it is obscured by the status bar The problem occurs for all passkeys (Amazon, Ring, github, paypal, ...).

Recently tried to update my Walmart entry for the mobile App. Two things were weird: It wouldn't let me update my existing Walmart entry in 1password with the app association. Even though that was the entry I used to login to the app in the first place. I literally couldn't save a new entry, as all of the upper controls are being displayed beneath/behind the status bar at the top of the screen, rendering them unusable. (Can't click on something displayed underneath the status icons.) Image linked below, since I can't seem to click on the option to attach an image to this post. https://1hz.io/~james/1password_bug.png This is on a Pixel 9 Pro XL running Android 15. 1Password Version: 8.10.48 Extension Version: Not Provided OS Version: Android 15 Browser: Not Provided

Hello, jogi3778, GSK, dlitz, BossFrog. Thank you for reaching out. I sincerely apologize for any interruption to your workflow. I can confirm you are experiencing a known issue affecting Pixel devices on Android 15. This problem was reported to our development team for further investigation. I've added you all as affected users to our internal reporting. I can't provide an exact timeline for a fix, but I suggest keeping 1Password updated to receive it as soon as it's available. How to keep 1Password up to date in your browser 1Password Releases jogi3778, I noticed you have reached out to our support team via email regarding this issue. We previously recorded your status as an affected user in this report. Let me know if you have any questions. -Evon ref: dev/core/core#33470

Yes... I had hopes that this release would include that fix, but it didn't include that fix I guess.

I have the same issue on my pixel 8 pro. I found a work around though. If you go to android developer options and select Display Cutout, you can change it to Render Apps Below Cutout Area.

Same thing happening on my Pixel 8 Pro.

Autofill overlay rendered into the status bar on Android 15, taking away access to buttons

ShaggyKris
New Contributor
3 months ago
When will the beta version with the fix be available?
GSK
Occasional Contributor
3 months ago
Just my two cents... I have a Google Pixel 8 Pro. I had this issue with the 1Password app but I installed the 1Password beta app and it appears to have taken care of this issue. Thank you!
skabshere
New Contributor
3 months ago
The workaround...worked.
skabshere
New Contributor
3 months ago
Thanks, Dave. I will try the (clever) Split Screen workaround.
1P_Dave
Moderator
3 months ago
jogi3778

Thank you for letting the community know!

skabshere

I'm sorry that you've run into the issue as well. Our developers are currently testing a fix in the latest beta version of 1Password for Android, if you're interested in giving that a try then you can follow our guide here: Use 1Password beta releases

If you'd prefer to wait until the fix is available in the stable version then, as a workaround for now, you can run the PayPal app in Split Screen mode and set the app as the bottom section. This will render the Autofill UI only at the bottom half of the screen: See two apps at the same time on Pixel phone - Pixel Phone Help

-Dave
skabshere
New Contributor
3 months ago
I'm using a Google Pixel 8 Pro smartphone running Android 15 with the November 2024 updates. My 1password app is version 8.10.54. My PayPal app is version 8.74.1. When I attempt to create a Passkey from my PayPal app: 1) The PayPal app's "Add a Passkey" screen lets me select "Continue" (2) The 1password app responds and asks "Create a Passkey" in my 1password account and lets me select "Continue" (3) The 1password app displays the "Save Passkey in..." screen, proposing either to create a new 1password item for PayPal or to use the existing PayPal item (the existing item is the default selection shown) (4) At the top of the "Save Passkey in..." screen, the Android 15 Notifications/Status Bar is overlaid on the 1Password screen's "Save" button and "eXit" button, preventing the selection of either option and preventing the creation of a Passkey. Please advise how to remedy.

1Password Version: 8.10.54
Extension Version: Not Provided
OS Version: Android 15
Browser: Not Provided
jogi3778
New Contributor
3 months ago
The fix for this issue should now be released in the latest beta version of the 1Password for Android app (8.10.56 - 81056009)
1P_Dave
Moderator
4 months ago
drekula

Thanks for the ping! Our development team is actively working on a fix, we'll make sure to note it in our release notes as soon as it is available in the beta/stable version of 1Password for Android:

1Password Releases

-Dave

ref: dev/core/core#33470
drekula
Occasional Contributor
4 months ago
Any updates on this? GreyM1P 1P_Dave 1P_Evon
GreyM1P
1Password Team
4 months ago
Hi everyone!

Our Development team are still working on this one, but in the meantime, you should find that if you put the browser or app where you're saving a passkey in the bottom half of the screen by using split-screen mode, and any other app on top (as long as it supports split-screen), the × and Save buttons in the save overlay will be accessible because they're not pushed off the top of the screen.

Hope that helps!