OTP no longer filling in - Zoom app on Mac

charltoncalhoun
charltoncalhoun
Community Member
in Mac

Previously when logging into the Zoom app on my Mac (not in the browser), 1Password would automatically fill in my username, password, and one-time password (OTP).

Now, the OTP no longer fills in automatically, and it isn’t copied to my clipboard either, so I have to open the 1Password app manually to retrieve it.

Is there a setting I might have overlooked to restore the autofill behavior?

Thanks for your help!

1Password Version: 8.10.48
Extension Version: Not Provided
OS Version: macOS 15.0.1 Sequoia
Browser: Not Provided

Comments

  • djarsky
    djarsky
    Community Member
    edited October 26

    I'm trying log into the Zoom app on Mac (not via browser). Using the keyboard shortcut from the Mac menu bar fills in the username and password as expected. However, there doesn't appear to be a quick way to then fill in the two-factor code on the following screen. On iOS, it's cleverly added to the clipboard so it can be easily pasted. Is there a way to have this functionality added to the Mac menu-bar so the two factor code can be inserted by a simple paste key command?

    1Password Version: 8.10.48
    Extension Version: Not Provided
    OS Version: Mac OS 15.0.1
    Browser: Chrome

  • Dave_1P
    Dave_1P

    Hello @charltoncalhoun and @djarsky! 👋

    I'm sorry that 1Password isn't filling the one-time password into the Zoom app. I can reproduce the issue on my end and I've filed an internal work item to have our developers investigate this further and get this fixed.

    1Password's Universal Autofill feature should automatically fill the one-time password into apps like Zoom and this is a bug. For the time being, you can manually copy and paste your one-time password from 1Password using Quick Access: Get to know Quick Access

    -Dave

    ref: dev/core/core#33660