Please add warning before deleting OTP from Logins

bun
bun
Community Member

If one has a TOTP attached to an account, it is required when logging in, which is why most 2FA apps give ample warning before allowing a user to delete an OTP. However in 1Password, there is no warning if one deletes the OTP when editing, and there is also no warning when trying to save an edited Login where the OTP was just deleted. If saved, there is no undo, no way to recover the OTP seed just deleted.

The convenience of having OTP together with the password is great, but even though I'd like to think I'm not silly enough to accidentally delete an OTP from a Login, I wouldn't want to be put in the position of being locked out of an account just because I fat fingered a couple times.

Please add ample warning when deleting OTPs from Logins!


1Password Version: 8.10.50
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Hello @bun! 👋

    Thanks for reaching out. To delete a one-time password from an item the user has to perform three actions:

    1. Edit the item in question.
    2. Remove the OTP field from the item.
    3. Save the item.

    This reduces the risk of someone deleting the one-time password by accident. And if you do accidentally delete a one-time password then you can restore it from the item's history on 1Password.com:

    I hope that helps. 🙂

    -Dave

  • bun
    bun
    Community Member

    Thanks for the reply. That’s great that the history is available. It seems the item history is only viewable on 1Password.com, which could be inconvenient if I am used to the iOS app; could that feature be added to the app?

  • @bun

    That seems like a good idea to me! While I can't make any promises, I've filed that suggestion as a feature request with our product team.

    Thank you for the feedback. 🙂

    -Dave