How do I configure my 1Password entry to fill-in my banking login for a Chinese banking site?

sosomario
sosomario
Community Member
in 1Password in the Browser

I suspect that my Chinese banking site isn't labeling the input fields the same way other native English websites are. 1Password has my correct information (user, password, website URLs) but when try to login, 1Password just asks me to generate a new password (i.e. it doesn't detect that I am trying to login with a pre-existing login).

I've included several screenshots to illustrate the issue; the bank asks for an ID number (it's like social security number for an American context), a user-defined login, a password, and a catpcha:

I've included screenshots for the HTML elements that render the input fields; they are shaded in light green:



I'm assuming that I can label the fields in 1Password in such a way that 1Password knows to put this information in these fields.

1Password Version: 1Password for Mac 8.10.44 (81044034)
Extension Version: 8.10.50.25
OS Version: macOS 12.7.6
Browser: Chromium 130.0.6723.116

Comments

  • EvonG1P
    EvonG1P

    Hello there, @sosomario.

    I've done some testing on the website you shared and ran into the same behaviour. I modified the Login item by adding custom fields that mirror the website's labels, but I found that Autofill only works when the Customer ID and username fields are visible. I attached a short GIF demonstrating this.

    I understand that exposing the Customer ID and username fields before auto-filling is not optimal. Therefore, I have submitted an issue for our development team to investigate further. In the meantime, I recommend dragging and dropping your credentials from the Login item as a workaround.

    I hope that helps. Let me know if you have any questions.

    -Evon

    ref: dev/core/core#33944

  • sosomario
    sosomario
    Community Member

    Thanks! I've just been cutting and pasting them; is there a "keyboard only" workflow you would recommend? I've already got 1Password mapped to a set of key combinations.

  • sosomario
    sosomario
    Community Member

    Oh. And you can close this issue. If you want; I'm not sure what the 1Password support workflow is like, but I'll just either wait for an update on this or continue to cut and paste. Thanks again!

  • EvonG1P
    EvonG1P

    @sosomario,

    You're welcome. After conducting additional tests, I've found that while it's not purely a keyboard-only workflow, it can still be efficient. You can access Quick Access from the 1Password desktop app, select the item, and then drag and drop the credentials directly from the small window. Here's how:

    1. Navigate to the website's Login item.
    2. Invoke Quick Access using the keyboard shortcut. By default, it's [ CMD⌘ + Shift⇧ + Space ].
    3. Select the Login item and press [ CMD⌘ + O ] to open the item.
    4. Drag and drop the credentials into the fields.

    Here's a short video demonstrating this: https://share.cleanshot.com/1f87pcMv

    I hope that helps. I will leave the discussion open for now. Let me know if there's anything I can help you with.

    -Evon