Apple App Store individual plan upgrade to family plan ( while stay in App Store)
Hi guys,
I have read several threads in this forum on switching from apple in app purchased individual plan to direct billed family plan. I know this is doable by contacting support, however, in my case for some reason I want to make the individual to family account upgrade while staying with the Apple subscription model. Is it feasible in any way?
One way I can think of is
1. Cancel my current subscription in App Store;
2. Wait the current subscription to expire;
3. re-subscribe from the scratch and choose to subscribe Family Plan.
But I am really not sure whether this is workable, or is there any other way to make it happen?
Looking forward to hearing from you.
Y.K.
Comments
-
Hi there @eveyangkang
It'll be best to do this with direct support from our billing team, who can be reached by email.
Send us an email at
support+forum@1password.comand you'll receive an auto-reply from 🤖 BitBot. It will contain a conversation number, which looks like[#ABC-12345-123]– post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)— Grey
0 -
Hi @GreyM1P , thanks for the instruction.
I have sent an email containing the above query and the support ID I got is [#PJJ-82272-579].
0 -
@eveyangkang – You're welcome! Looks like you're already in touch with our team by email, so I'll close this thread to prevent duplicate answers. :)
0
