One Password Thumb security on Motorola Edge 50 - Android 14

Dnwq1005

I have installed the app on my new phone but it continues to ask for the password and sometimes the MFA password. It will not use the Bio security using my thumb or finger print. Any one else had this issue.

Dave_1P

Hello @Dnwq1005! 👋

I'm sorry that you're unable to unlock 1Password for Android using biometrics. Just to confirm, have you followed the steps in this guide to turn on biometric unlock for 1Password:

• Use your fingerprint, face, or iris to unlock 1Password on your Android device

Can you also clarify what you mean by "the MFA password"? Are you able to provide a screenshot of what you see? Make sure that the screenshot doesn't contain anything sensitive.

-Dave