Use the Trusted Platform with Windows Hello is greyed out

mjaafar
mjaafar
Community Member
edited November 11 in Windows

Hi

I can't seem to select the option to enable the "Use the Trusted Platform with Windows Hello", as it's greyed out.
Even though I meet the requirements

Edition Windows 11 Pro 64Bit
Version 23H2
OS build 22631.4317
Processor AMD Ryzen 9 5900X 12-Core Processor




1Password Version: 8.10.50
Extension Version: 8.10.48.25
OS Version: Windows 11
Browser: Firefox

Comments

  • Dave_1P
    Dave_1P

    Hello @mjaafar! 👋

    I'm sorry that you're unable to turn on the TPM feature in 1Password for Windows. I see that you're already in conversation with our team via email and one of my colleagues will send you another email soon.

    To prevent duplication of efforts, I'll close this thread. 🙂

    -Dave

    ref: BCL-66942-949

This discussion has been closed.