Unable to set up USB key in Safari due to 1Password

NomadUK
NomadUK
Community Member
in Mac

When I try to add a USB security key to either Google Workspace/GSuite or to 1Password itself, I'm unable to do so because 1Password's dialog box keeps popping in and insisting on creating a Passkey, which is not what I want to do. There doesn't seem to be any way to dismiss the dialog without breaking the key addition sequence.

1Password Version: 1Password for Mac 8.10.50 (81050025)
Extension Version: 81050025, on STABLE channel
OS Version: macOS 15.1 (24B83)
Browser: Safari Version 18.1 (20619.2.8.11.10)

Comments

  • Dave_1P
    Dave_1P

    Hello @NomadUK! 👋

    Thanks for reaching out. Because both security keys and passkeys use the same underlying webauthn technology, you may see 1Password offering to save a security key as a passkey. If you'd like to use your hardware security key instead then you can dismiss the prompt by pressing esc on your keyboard or by clicking on the security key icon in the prompt:

    image

    You'll then be able to use your hardware security key. I hope that helps. 🙂

    -Dave

  • NomadUK
    NomadUK
    Community Member

    Ah. I thought I'd done that, but, clearly not. Seems to work fine. Thanks for the quick response!

  • Dave_1P
    Dave_1P

    I'm happy to help! 🙂

    -Dave