1Password cannot auto-fill passwords for Prusa printers web configuration

tambo
tambo
Community Member
in 1Password in the Browser

Prusa is a manufacturer of a very popular line of 3D printers. Local communication with the printer is via a local web page ("Prusa Link"). Unfortunately, 1Password is unable to auto-fill the login for that page - I'm stuck copying-and-pasting in my credentials from a text file.

Will 1Password be able to fill that login interface in the future?

1Password Version: 8.10.50.025
Extension Version: 8.10.52.25
OS Version: macOS Sequoia 15.1
Browser: Chrome

Comments

  • Dave_1P
    Dave_1P

    Hello @tambo! 👋

    I'm sorry that 1Password isn't filling your login credentials on your printer's configuration page. Is the login field right on the page? Or does it appear as a basic authentication prompt like this:

    image

    If the login field is on the page itself, do you see the 1Password icon when you click on the username or password field appear at all?

    -Dave

  • tambo
    tambo
    Community Member

    Yep, that's right. Here's the one that I see whenever I restart my browser and try to login to a printer.

    Prusa printer login prompt

    I've raised the issue with Prusa (as a feature request in their GitHub repo), and the response I received was discouraging: something about how built-in web browser password managers can autofill those fields, and that's apparently good enough for their needs. They don't seem to consider it a priority to support third-party password managers. So I'm hopeful that 1Password can somehow fill in the gap.

  • Dave_1P
    Dave_1P

    @tambo

    Thank you for the screenshot! Chrome doesn't allow password managers to show the inline filling menu in that kind of basic authentication prompt so you won't see a suggestion appear underneath the username/password field there as you would on a normal login page.

    However, 1Password should still be able to fill your login with an extra step on your part. Try the following:

    1. Manually save your credentials for the website in question in a Login item in 1Password. Enter your username, password, and the website address of the page in question into the Login item.
    2. Navigate to the printer configuration page until you see the basic authentication login prompt.
    3. Click on the 1Password icon in your browser's toolbar.
    4. Click on the Login item for your printer and then click Autofill. You credentials should be filled into the basic authentication prompt.

    Let me know if you run into any issues.

    -Dave

  • tambo
    tambo
    Community Member

    @Dave_1P Thanks. Unfortunately, those steps don't work (I'd already tried them) - because I'm accessing the pages via my WLAN. The pages are served directly from the printers: https://192.168.0.122 and .123, assigned via static DHCP mappings based on MAC addresses. I had already tried manually creating a mapping for the .123 address, and just tried the same for the .122 address - no dice in either case.

  • EvonG1P
    EvonG1P

    @tambo,

    Thank you for your reply. I'm sorry to hear the steps Dave provided did not help.

    So that I can take a closer look at the issue you are experiencing, I would like to request that you send us some information to support+forum@1Password.com. With your email, please include the following:

    If the video file is too large, please send the email first, and we can share an upload link. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

    -Evon