1password Chrome extension lying about saving generated passwords

wonnage
wonnage
Community Member
in 1Password in the Browser

The 1Password extension in Chrome offers to generate a password:

I accept this suggestion, and am prompted to update my existing login:

The extension says that the login is saved:

But when I check the "updated" entry, nothing has actually been updated and it still has the old password.

This sort of bug is absolutely unacceptable. I'm lucky the password shows up in the extension's password generator history, or I'd have been locked out of my account.

1Password Version: 1Password for Mac 8.10.52 (81052025)
Extension Version: 8.10.52.25
OS Version: 14.6.1 (23G93)
Browser: Chrome

Comments

  • Dave_1P
    Dave_1P

    Hello @wonnage! 👋

    I'm sorry that you're not seeing your new password saved to an existing items, that definitely isn't right. So that I can better understand the situation, can you tell me the following:

    1. Are you able to reproduce the issue again? Or did the issue only happen once?
    2. Does it happen on a specific website or does it happen on all websites on your Mac?
    3. When you update a password where don't you see it? When revealing it in the 1Password pop-up in the browser? In the desktop app? On 1Password.com? Or in all of these places?

    I look forward to hearing from you.

    -Dave