Opening 1Password in Chrome is very slow
I don't know what's going on but this morning I was not able to open click the 1Password by clicking on the Chrome browser extension icon. I clicked and clicked and nothing happened. I verified that my Chrome was up to date. I killed Chrome and opened it again. I launched the 1Password application on my Mac and it came up fine. I also could not get 1P to suggest passwords in a login page. I had to copy and paste from the 1P application into the login form. I was about to reboot my MacBook but then it just started working. I've noticed a sluggishness recently, but this morning it seemed completely broken. I also noticed when it wasn't working in the login page form, there wasn't even a 1P icon in the entry field. Seems to be working again. I will be keeping an eye on things.
Any suggestions on what to try if this happens again?
1Password Version: 8.10.56
Extension Version: 8.10.55.2
OS Version: macOS 14.6.1
Browser: Chrome
Comments
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Hello, @ajahn. Thank you for writing in. I'm sorry about the issue you encountered with 1Password in Chrome. If the problem arises in the future, I’d like to request that you send me some information to support+forum@1Password.com. With your email, please include the following:
- A link to this thread: https://1password.community/discussion/149346
- Your forum username: ajahn
- A diagnostics report from the 1Password desktop app and the 1Password extension:
- First, please recreate the issue you are experiencing.
- Generate a diagnostic report from the 1Password app and the 1Password extension using the steps here -> How to send a 1Password diagnostics report
- Attach both files to your email.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!
-Evon
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1Password has always been pretty peppy, popping up quickly when I click the icon in Chrome. Lately, it has been acting weird. Just tonight I was on the Mariot site trying to log in. You can see in the screenshot that the 1P icons were not showing up in the login forms. When I clicked the Chrome extension icon it said "1Password has access to this site" under the icon, and nothing happened. All of a sudden is popped up and thing were back to normal again. Since I had not restarted my Mac in quite a long while I decided to reboot it. It seems to be working like normal now. I will do what you suggested above if it happens again. Thanks for responding to my post.
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