QuickBooks Online Constant Extension Prompting

Seanbnd

I've seen multiple threads on this topic, but no solution. When using QuickBooks online, I'm constantly being prompted for identity updates. This makes invoicing difficult. I also have this issue in QuickBooks Time, which makes entering time a challenge. I use the hide option, but it doesn't help. Has any solution been found for this? Or a workaround?

EvonG1P

Hello, @Seanbnd. Thank you for writing in.

I'm sorry about the problem you are running into with 1Password. So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send me some information to support+forum@1Password.com. With your email, please include the following:

• A link to this thread: https://1password.community/discussion/149586/
• Your forum username: Seanbnd
• A collected page structure:

1. Navigate to the page exhibiting the behaviour.
2. Right-click the 1Password icon in your browser's toolbar and select Help > Collect Page Structure.
3. 1Password will save a .json file to your "Downloads" folder.
4. Attach the file to your email.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon

Seanbnd

Your support ticket ID is SAZ-23975-577

EvonG1P

@Seanbnd

I've located your support ticket, and we will contact you as soon as possible about this issue. Let's continue the conversation there. I'm closing this thread to prevent duplication of effort. 🙂

-Evon

ref: SAZ-23975-577