"Save login" unresponsive on the Mac

System
System
edited January 14 in 1Password in the Browser
This discussion was created from comments split from: Safari on iOS won’t update password.

Comments

  • yrstruly
    yrstruly
    Community Member

    it happens to me too and has been happening for a while. yet on my mac laptop. the update existing password pop-up windows appears but when i click 'save' nothing happens. the pop-up never goes away and the password doesn't update. it happens on every website. and, like i said, has been happening for well over a year.

  • Dave_1P
    Dave_1P

    Hello @yrstruly! 👋

    I'm sorry that you're running into an issue where the "Save login" prompt doesn't appear. Can you tell me the following:

    1. Which version of 1Password in the browser are you using: How to keep 1Password up to date in your browser
    2. Which browser are you using?

    -Dave

    ref: dev/core/core#29523
    ref: dev/core/core#27872

  • yrstruly
    yrstruly
    Community Member

    hi. i'm using 8.10.56.28 on safari.

    i heard back from support via email that this is a known issue that will be addressed in the next stable update.

  • Dave_1P
    Dave_1P

    @yrstruly

    I'm happy that the team was able to identify the issue. Since you're in contact with my colleagues over email, I'll close this thread to avoid duplication of efforts.

    -Dave

    ref: DJD-18161-958
    ref: dev/core/core#32417

This discussion has been closed.