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DannySFL's avatar
DannySFL
New Contributor
2 months ago

Issue with Chrome, 1Password Extension on ebay.com

Beginning around 1/16/2025 it appears a Chrome or 1Password/extension update has created issues on ebay.com - multiple search, dashboard, and other URLs part of ebay. The issue is on page load the page becomes "frozen" and you are unable to interact with any site elements for a number of seconds, 5-10 in some cases.

For me I am able to reproduce it on different computers. All other extensions disabled for testing. When 1Password extension is turned off there are no issues.

browser extension
  • javie3d's avatar
    javie3d
    New Contributor
    2 months ago

    Also running into this issue.

    Turning this off, fixed it

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 months ago

    DannySFL,

    You're very welcome. I'm glad to hear that worked.

    RobbyMeeker, jonsuh,

    Thank you for the information. Our development team is aware of the issue and is investigating it. In the meantime, turn off Offer to fill and save one-time passwords before you turn off Offer to fill and save passwords.

    Let me know if you have any questions.

    -Evon

    ref: dev/core/core#30840

  • jonsuh's avatar
    jonsuh
    New Contributor
    2 months ago

    I can confirm that explicitly disabling “Offer to save one-time passwords” solves the problem.

    However, as RobbyMeeker mentions, initially it wasn’t properly disabled. Visually it was disabled and I also had “Offer to fill and save passwords” disabled; however, I had to do the following for it to properly disable:

    1. Enable “Offer to fill and save passwords”
    2. Enable “Offer to fill and save one-time passwords”
    3. Re-disable “Offer to fill and save one-time passwords”

    So, yes, there is a bug that “Offer to fill and save one-time passwords” wasn’t properly disabled when it visually showed the toggle was off.

    Debugging
    In case this information is helpful, the bug is in the injected.js script (specifically 1Password/inline/injected/injected.js) that gets loaded on websites, and it is causing a timeout error.

    In the Chrome development console, the error that returns is [Violation] 'load' handler took 3550ms and points to injected.js line 42.

  • RobbyMeeker's avatar
    RobbyMeeker
    New Contributor
    2 months ago

    Same issue, and another thanks to Evon, disabling that setting seems to resolve it for now.

    Interestingly though, if you only disable the top-level option "Offer to fill and save passwords," it does not resolve the issue. Weird since it supposedly also disables the same "Offer to save one-time passwords" setting. Maybe another bug there? Doesn't seem to be properly disabling.

  • DannySFL's avatar
    DannySFL
    New Contributor
    2 months ago

    Thanks for the reply Evon, this setting did make a difference and the delay seems to have nearly vanished.

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 months ago

    Hello, DannySFL. Thank you for writing in. I'm sorry about the problem you encountered with 1Password in the browser on ebay.com.

    Our development team is tracking an issue where this problem occurs on specific websites. I've added you as an affected user to our internal reporting. In the meantime, please let me know if turning off the following option improves the behaviour:

    1. Right-click the 1Password icon in your browser's toolbar and select Settings.
    2. In the Autofill & save section, turn off Offer to save one-time passwords.

    Let me know how that goes.

    -Evon

    ref: dev/core/core#35002