Quick Access slow to appear

msridhar23
msridhar23
Community Member
in Mac

I've noticed on recent versions of 1Password for Mac that Quick Access is slow to appear after authenticating with a fingerprint. I have an 2021 MacBook Pro with an M1 Pro chip. After pressing Cmd+Shift+Space and authenticating with the fingerprint, it takes 2-3 seconds for Quick Access to appear. I recall it used to appear much more quickly. The slowness persists even if all other applications on my Mac are closed. If 1Password is already unlocked and I press Cmd+Shift+Space then Quick Access appears instantly. I tried resetting the app as detailed [here] (https://1password.community/discussion/comment/710769/#Comment_710769) but that did not fix the problem. Any advice would be most appreciated!

1Password Version: 8.10.58
Extension Version: Not Provided
OS Version: macOS 15.2
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @msridhar23! 👋

    I'm sorry that you're seeing a delay with Quick Access appearing after you unlock 1Password on your Mac. We've received other reports of this behaviour and have been able to reproduce it on our end as well. I've added your report to the internal work item open for the issue.

    Hopefully the issue can be fixed in a future update soon.

    -Dave

    ref: dev/core/core#34839

  • msridhar23
    msridhar23
    Community Member

    Thanks, Dave! Will a comment be posted here when the issue is fixed, or is there some other way for me to track it?

  • Dave_1P
    Dave_1P

    @msridhar23

    Thanks for the reply. When a fix is released it'll be noted in our release notes:

    The tracking number for the issue is 34839. Thanks again for reporting the issue.

    -Dave