Trouble with vkb-bank.at

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Gawan
Gawan
Community Member
edited September 2013 in iOS

Hi,

I bought 1password for Online-Banking only, but it seems that it does not work for me.

When I try to open my Online-Banking link with the integrated browser, all I get is an error message, although it works perfectly fine in Safari:

https://banking.vkb-bank.at

But unfortunately I can not tell Safari to work with 1password and login using the right values :(

Any idea what I can do ?

BR
Robert

Comments

  • khad
    khad
    1Password Alumni
    edited September 2013
    Options

    Hi @Gawan,

    Thanks for taking the time to contact us. I'm sorry that you are having some trouble.

    It looks like that specific website is serving a different page to 1Password than it does to Safari for some reason. I have passed this along to the developers so they can investigate further. For now, you may need to copy and paste your password from 1Password into Safari on your iOS device. I'm terribly sorry for the inconvenience, but I don't know why that site is sending a different page to 1Password. You may need to contact them about the problem, but we'll see if there is something we can do on our end first.

    Thank you for your patience.

  • Appfel
    Appfel
    Community Member
    Options

    That's a sad story! I hope you can use 1Password further to save all your logins. Normally it works great!

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