I missed the Sept 1 Dropbox Deadline!

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dkaye
dkaye
Community Member

I've been traveling and am catching up. Just got around to the notice for those using IOS 1Password 3 with Dropbox. Since I missed the September 1st API cutoff, what should I do? I didn't see this in the FAQs or the blog. Sorry if I just missed it.

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  • Hey @dkaye!

    Thanks for taking the time to talk to us about Dropbox's retirement of the older sync service used by 1Password 3 for iOS. If the iOS device(s) you want to run 1Password on are running iOS 6, the best solution is to move to 1Password 4 for iOS, which uses Dropbox’s latest and greatest sync technology.

    To help with the transition, we've reduced the price of our app to $7.99 USD for a limited time.

    You can check out 1Password 4 for iOS in the App Store:

    http://j.mp/1PasCS

    Once installed, just open 1Password 4 for iOS, tap that you have used 1Password before, then tap Sync with Dropbox.

    If your device can’t use iOS 6, your best solution for sync is to use Wi-Fi Sync with 1Password 3 for Mac. We have a guide and video to help you set up Wi-Fi Sync.

    http://learn.agilebits.com/1Password3/ios-wifi-sync.html

    If you have not tried 1Password 3 for Mac before, you can give it a shot with our free Mac demo from our site. You have 30 days to settle in without needing a license.

    https://agilebits.com/downloads/1Password/Mac

    If you just need a way to backup your data to a Mac or PC for safe keeping, 1Password 3 for iOS has a nifty Backup & Restore option. 1Password can create an encrypted backup of your data file, and you can use a browser on a Mac or PC to copy that file to a place for safe keeping. Here’s our guide to get started with that:

    http://help.agilebits.com/1Password_touch/backup.html

  • chetman
    chetman
    Community Member
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    I also missed the deadline here, and am feeling pretty crappy about the idea of dropping $18 just to make an app I already paid for keep working.

    Is there some coupon or promo code you can give me that will extend the sale? Please advise. I'm generally happy with 1P, but this "non-upgrade upgrade" is leaving a pretty bad taste in my mouth.

  • khad
    khad
    1Password Alumni
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    Apple doesn't allow discounts on the App Store, so the only way to do that is to have a sale like we did. But if you email us with details of your situation, we'll see how we can best accommodate you. :)

    support@ agilebits .com

    Cheers!

  • Zimmer
    Zimmer
    Community Member
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    Read here m8.
    http://discussions.agilebits.com/discussion/15862/dropbox-deprecated-old-sync-api-used-in-1password-3-for-ios#latest

    There is nothing you can do other than buy the app again.
    Forget emailing customer support too, they will tell you that you need to buy it to regain Dropbox sync.
    But they claim you are not buying it again, as it's an entirely new app, despite the fact that we only want it to do what the old one did.
    I have never read such rubbish.

  • khad
    khad
    1Password Alumni
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    @Zimmer,

    In a way you are correct. The only way to continue using Dropbox syncing with 1Password on iOS is to use 1Password 4 for iOS instead of the old 1Password 3 for iOS that was discontinued in 2012. We can't help with financial matters on this public forum, but please email us with a link to this thread. We have ways of helping if you email us.

    support@ agilebits .com

    Thanks!

This discussion has been closed.