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Cant get version 4 to accept version 3 keychain Zip on Dropbox

Community Member

Just loaded v4 on macbook air and cant get it to pick up any data from v3 which is still installed. Am reluctant to delete v3 till v4 syncs the data. Help?


  • sjksjk
    1Password Alumni

    Hi, @bilghali. Sorry you're having trouble with this.

    In the topic's Subject it says "… keychain Zip on Dropbox". Is the keychain you're trying to use named 1Password.agilekeychain? It can't be a ZIP archive named 1Password.agilekeychain.zip but if you unzip that then 1P4 should be able to use it. Also, if 1P4 doesn't find it automatically, you may need to select the 1Password.agilekeychain and not just the Dropbox folder it's in. I hope that works for you!

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